Our Housing Standars
Building a world where everyone can genuinely feel a sense of belonging necessitates a foundation of trust rooted in the consistent adherence to expectations for owners and tenants. Our Community Standards have been carefully crafted to serve as a compass, steering behaviour and crystallizing the fundamental values that form the bedrock of our global community.
In our unwavering commitment to guarantee secure stays, enriching experiences, and positive interactions, pillars such as safety, security, fairness, authenticity, and reliability stand prominently. These principles remain at the forefront of our initiatives, aimed at cultivating a secure environment and nurturing a sense of belonging. Continual efforts are dedicated to ensuring the robust implementation and enforcement of these standards, as we strive to create a space that is not only safe but also fosters genuine connection and inclusivity.
Embarking on your rental journey with Housing Condito marks the start of a your better living. However, this adventure can only unfold harmoniously when the foundation of trust within our community is respected, ensuring everyone feels secure. Consequently, we insist on a commitment to refrain from endangering or threatening others.
Acts of Harm: It is imperative that you abstain from engaging in physical or sexual assault, sexual abuse, sexual harassment, domestic violence, robbery, human trafficking, or any form of violence that infringes upon the well-being of yourself or others. Our community does not welcome members associated with dangerous organizations, including terrorists, organized criminals, and violent racist groups. Housing Condito remains steadfast in collaborating with law enforcement and responding to valid law enforcement requests to maintain the safety of our community.
Crisis Situations: We take matters of suicide, self-injury, eating disorders, and substance abuse with the utmost seriousness. Our commitment extends to providing assistance and support to individuals in crisis, as we recognize the significance of addressing these issues proactively.
Threats: Expressing an intent to harm others through words or actions is strictly prohibited. We treat threats of self-harm with the same level of seriousness and may intervene upon becoming aware of any such threat to ensure the safety and well-being of all community members.
Creating Hazards: Maintaining a safe environment is crucial, and, therefore, you must avoid keeping unsecured weapons, posing disease risks, or harbouring dangerous animals in your listing. Additionally, refrain from creating conditions that heighten the risk of fire or impede escape during emergencies. Our collective responsibility is to prioritize safety and mitigate potential hazards to foster a secure and enjoyable community experience.
Safety
Our Housing Condito community thrives on the shared essence of homes, neighbourhoods, and experiences. Whether you're extending your providing a property as a owner or you're living as tenant, trust in a secure and respectful environment is paramount. We urge all clients to uphold this trust by respecting others' property, information, and personal belongings.
Preventing Theft, Vandalism, or Extortion: It is imperative that you refrain from taking property that does not belong to you, using someone's property without explicit permission, copying keys or identity documents without consent, causing damage to others' property, overstaying in listings beyond the conclusion of your stay, or resorting to threats involving negative ratings or other harmful actions to gain compensation or other benefits.
Guarding Against Spam, Phishing, or Fraud: Maintain the integrity of our community by avoiding transactions outside Housing Condito's secure payment system, steering clear of booking fraud, credit card fraud, or money laundering, refraining from attempts to divert traffic to external sites or promote unrelated products, respecting the sanctity of our referral system, and abstaining from making false claims against fellow community members. Refer to our policy for comprehensive guidelines on avoiding fraud, scams, and abuse.
Respecting Privacy and Intellectual Property: In our community, respecting privacy and intellectual property rights is non-negotiable. Do not engage in spying on others, and be mindful that cameras are strictly prohibited in your listing unless explicitly disclosed and visible. Cameras are never allowed in private spaces such as bathrooms or sleeping areas. Additionally, avoid unauthorized access to others' accounts and refrain from violating privacy, copyrights, or trademarks. Upholding these standards ensures a shared space where trust and respect are foundational elements.
Security
Righteousness is the guiding principle that unites the Housing Condito community, a diverse, unique, and vibrant tapestry mirroring the world around us. Fairness is the thread that weaves us together, enabling trust, seamless integration within communities, and a genuine sense of belonging.
Combatting Discrimination and Hate Speech: Every interaction within our community demands respect, transcending the boundaries of race, ethnicity, national origin, religious affiliation, sexual orientation, gender, gender identity, disability, or serious diseases. Adhering to all applicable laws, discriminatory behaviour or hate speech based on these factors is strictly prohibited. Insulting others on these grounds is likewise not tolerated.
Preventing Bullying or Harassment: Respect extends to the protection of personal information, as members should refrain from using it to shame or blackmail others. Unwanted behaviour targeting individuals, defamation, and violations of our review and content standards are strictly prohibited.
Maintaining Community Harmony: Respecting common spaces is pivotal, and treating neighbours as "front desk staff" is discouraged. Creating a pervasive nuisance for those around you or persistently failing to address neighbour or community concerns is not aligned with our community values. We emphasize the importance of harmonious coexistence and responsiveness to create a positive living environment for all.
Justice
Our Housing Condito rental experiences should be full of delightful moments that guarantee a better living. The essence of our community lies in trust, and authenticity serves as its cornerstone. Achieving this authenticity involves maintaining a delicate equilibrium of shared expectations, genuine interactions, and accurate details.
Ensuring Truthful Representation: Misrepresenting yourself is counter to the spirit of our community. This includes refraining from providing false names or dates of birth, using listings for commercial purposes without the owner's explicit permission, hosting events or parties without the homeowner's approval, maintaining duplicate accounts, or creating an account if you're under 18.
Preserving Accuracy in Property Representation: Maintaining the integrity of our community also involves accurately representing your spaces. This encompasses avoiding inaccurate location information, ensuring correct availability details, refraining from misleading people about the type, nature, or specifics of your listing, avoiding substitutions of one listing for another, abstaining from creating fake or fraudulent listings, refraining from leaving fraudulent reviews, avoiding deceptive pricing practices, and crucially, disclosing any hazards and habitability issues. By upholding these standards, we collectively contribute to the authenticity and transparency that define the Housing Condito community.
Authenticity
Reliability is a fundamental pillar of every Housing Condito experience, where the uniqueness of each encounter is intricately tied to the distinct character of a home, its neighbourhood, and the homeowner. Given that our community thrives on the commitments forged through these details, trust in one another's reliability becomes paramount—be it in prompt communication, the upkeep of the home, or the expectations we establish. Explore our ground rules for homeowners and tenants to better understand our shared expectations.
Ensuring Habitable Spaces: It is imperative that the spaces provided meet a standard of cleanliness and do not conceal deficiencies such as a lack of running water or electricity. Spaces offered should qualify as legitimate sleeping quarters (excluding camping gear), remain stationary for the duration of the stay (excluding moving boats), and afford access to dedicated restroom facilities, without directing guests to public bathrooms.
Upholding Commitments: With limited exceptions, cancellations beyond the deadline stipulated in the relevant cancellation policy are discouraged. Additionally, owners are expected to honour check-in commitments, fulfil payment obligations, and adhere to house rules without undue deviation.
Maintaining Responsiveness: Homeowners should avoid persistently low ratings, exhibit responsiveness during booking and throughout a stay, Housing Condito takes care of everything. Our commitment to responsiveness fosters a reliable and positive hosting experience within our community.